Haideri Prime Host Satisfaction Guarantee & Refund Policy

At Haideri Prime Host, we strive to deliver top-tier performance, 99.9% uptime, and outstanding 24/7 technical support. We back our cPanel Shared Hosting, Managed WordPress Hosting, and cPanel Reseller Hosting services with a hassle-free money-back guarantee.

1. Money-Back Guarantee Eligibility

If you are not 100% satisfied with our web hosting services, you may request a full refund within your eligible initial service period. This guarantee applies to all Shared Web Hosting, WordPress Hosting, and Reseller Hosting packages.

2. Non-Refundable Items & Services

The following items are non-refundable due to registry policies and non-recoverable third-party costs:

• Domain Name Registrations, Renewals, and Domain Transfers.
• SSL Certificate issued fees and custom IP allocation costs.
• Custom Website Migration fees (if billed separately) or Addon software licenses.

3. How to Request a Refund

To initiate a refund, please submit a billing ticket via the WHMCS Client Area or send an official email to cs@haideriprimehost.com with your domain name and invoice number. You can also contact support on WhatsApp at +92 328 7112364.

4. Refund Processing Time

Approved refunds are processed within 3 to 5 business days back to your original payment method (JazzCash, EasyPaisa, Bank Transfer, Binance Pay, or Credit/Debit Card).